Shipping and Returns

1. Website orders received by 12pm on a working day will be despatched for a 24/48hr delivery.

2. Damages or delivery errors must be notified within 48 hours of receipt of the order.

3. Returning goods bought online is not a problem, all we ask is they're returned within 28 days of delivery, unused, in perfect condition and in their original packaging. Goods returned to us that do not meet these requirements will be sent back to you at your cost (normally our standard delivery charge). The original delivery charge cannot be refunded.

Due to health and safety regulations we cannot accept returns (subject to our discretion) of the following products if the packaging has been opened:

Scissors
Combs
Brushes
Razors and Razor Blades

This list is not exhaustive, your statutory rights are not affected.

Please inform us of your intention to return goods by calling us on 01525 877999 we will then instruct you further on how to return your goods.